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terms and conditions

Data processing

Every time someone visits our website, we collect a range of data for a variety of purposes. This “Privacy” page explains what we do with the data we collect, how we receive it, what your inherent rights are and how we apply them. On the Sindrila site (, we observe your privacy and the company ensures that all of your data is processed confidentially.

Data collected and stored by Sindrila is protected. It will never be transmitted or sold to third parties in any way whatsoever. If information must be disclosed, it will always be disclosed under strict observance of the rules and the law. Data communicated to Sindrila is processed with the utmost care.

Any data provided will be used exclusively for the purposes for which it was communicated and with the visitor’s permission.

Sindrila collects the data to provide the following services:

  1. Data on using the site and visitor feedback to develop, improve and adapt the site.
  2. User views and comments (you may choose to add your name or other personal details). We value visitors’ opinions. However, we hereby reserve the right not to publish them if they are not consistent with our values and criteria.
  3. Replies to promotions or competitions (we will ask for your name and postal and e-mail addresses). The information will be used to satisfactorily perform the action, assess it, gauge it and disclose the results (prize winners).
  4. Order details. Sindrila undertakes to make use of data pertaining to private addresses and personal messages that are sent to it to process and reserve an order pursuant to Article 5b of the Privacy Act of 8 December 1992 on the protection of privacy in relation to the processing of personal data.



Every time someone visits our site, an IP address is automatically recognised, one which determines the source of the site or e-mail address. The data is used by Sindrila to prevent and combat fraud, and detect criminal activity (or attempted criminal activity).

Moreover, we keep and use the data to analyse browsing behaviour, pages consulted, and even items that you did not order from our site. Based on the analyses, we may make offers to you or provide information on products likely to interest you, plus improve the track record, functions and content of our site and check e-mail addresses.

To optimise the site and our services, and correctly tell you about offers of items that may interest you, cookies are placed, via the site, on your computer. A cookie is a small text file that is sent to your computer after you have visited the site. Using cookies also guarantees that you do not receive information repeatedly. The site server domain name that manages the cookies is Most browsers are configured to refuse cookies or warn you when a cookie is sent.

By visiting this website, the text files (cookies) are stored on the visitor’s computer. These cookies are useful for making our shop friendlier, more effective and more reliable. Our only aim is to make the site as intuitive as possible when connecting to it, visiting it, and thus meeting your requirements as a client to the best of our ability.

You may configure your browser so that our cookies are no longer stored on your hard disk or so that existing cookies are deleted.


Web analysis

This site uses Google Analytics, a website analysis service provided by Google Inc. Google Analytics examines cookies to analyse site use. Data generated by cookies pertaining to your use of the site (including your IP address) will be sent and stored by Google on servers in the USA.

Google uses the information to determine how you make use of the site, and tells site owners about site activity and use of the internet. Google is legally bound to transfer its data to third parties.

Google will not match your IP address to other data held by it. By using the site, you implicitly agree to your personal data being processed by Google under the terms and conditions and for the purposes described above.



If you are subscribed to our newsletter, you may at any time tell us that you no longer wish to receive it. The unsubscribe procedure is included with each newsletter.

If you are registered on our e-mailing list and no longer wish to receive e-mails from us, you may always unsubscribe or contact our services at the address below.

When you send us your postal address over the internet, you will only receive information or products that you requested at the address you provided.


Data access

We will provide those who visit our site with data we hold about them upon simple request to do so. We also offer those who visit our site the chance to amend or delete information we hold about them. All you have to do is contact us at the address shown below.

If you believe that our site is inconsistent with our confidentiality policy, please tell us by contacting the address shown below.


Sindrila SPRL

Drève des 4 Chênes, 1
1495 Villers la Ville

E-mail : click here to go to our contact page.

Sindrila may change its confidentiality policy. Changes will be notified on the Sindrila site.